Lumina Minimalist Studio Corp.
Columbia, Missouri, United States
Last updated: October 6, 2026
At Lumina Minimalist Studio, each piece is handcrafted in our studio in Columbia, Missouri. Due to the delicate nature of our concrete pieces and organic candles, the following shipping conditions apply.
By placing an order, the customer accepts this policy.
All orders require preparation before shipping.
Processing time is separate from the carrier's transit time. You will receive an order confirmation and a shipping notification once your order is on its way.
We currently ship within the United States only. International shipping is not available.
Available shipping options are displayed at checkout. We use recognized carriers such as USPS, UPS, FedEx, or other available carriers.
Estimated transit times within the United States:
Transit times are additional to processing time, are estimates, and are not guaranteed.
Our concrete pieces and candle vessels are fragile, and we use protective packaging for shipping.
If your item arrives chipped or broken, please photograph the item and its packaging and contact us within 48 hours of delivery at luminaminimaliststudio@gmail.com. Include your order number. We will gladly arrange a complimentary replacement.
High temperatures during transit may temporarily affect the appearance of candles.
Lumina Minimalist Studio is not responsible for:
The quality and functionality of the product are not compromised by these variations.
We recommend receiving your package as soon as possible and avoiding leaving it exposed to sunlight or inside a closed vehicle.
Once an order is handed to the carrier, the carrier manages its transportation and delivery. The complimentary replacement commitment for items that arrive chipped or broken, described above, remains applicable.
We are not responsible for carrier delays, packages held due to weather conditions, logistical disruptions beyond our control, or force majeure events. However, we will work with the customer to initiate claims when necessary.
The customer is responsible for providing accurate shipping information.
If an order is returned due to an incorrect address, an incomplete address, or failure to collect the package, the customer must cover the cost of reshipping.
No refunds will be issued for errors in the information provided at the time of purchase.
If the carrier marks a package as delivered, Lumina Minimalist Studio is not responsible for subsequent loss.
We recommend checking with neighbors or building management and contacting the carrier directly.
No refunds will be issued for packages confirmed as delivered.
We do not currently offer international shipping. Orders are shipped within the United States only.
We operate in accordance with the Florida Deceptive and Unfair Trade Practices Act (FDUTPA) and United States federal e-commerce regulations.
We are committed to communicating timelines and conditions clearly and transparently.
For shipping inquiries:
Lumina Minimalist Studio
Columbia, Missouri
Email: luminaminimaliststudio@gmail.com
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